{"id":4637,"date":"2022-02-23T17:52:51","date_gmt":"2022-02-23T15:52:51","guid":{"rendered":"https:\/\/prana.ua\/?page_id=4637"},"modified":"2024-03-26T17:59:55","modified_gmt":"2024-03-26T15:59:55","slug":"servisne-obsluhovuvannia","status":"publish","type":"page","link":"https:\/\/prana.ua\/en\/servisne-obsluhovuvannia\/","title":{"rendered":"Service"},"content":{"rendered":"<p><\/p>\n<blockquote><p>The efficiency of the <a href=\"https:\/\/prana.ua\/en\/product-categories\/\">PRANA recuperator<\/a> depends on the cleanliness and condition of the elements: heat exchanger channels, front and rear engines, the inside of the housing and the filter (if available).<\/p><\/blockquote>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5742 size-full\" src=\"https:\/\/prana.ua\/wp-content\/uploads\/2023\/01\/EN_sait_pic_servise.png\" alt=\"\" width=\"900\" height=\"400\" srcset=\"https:\/\/prana.ua\/wp-content\/uploads\/2023\/01\/EN_sait_pic_servise.png 900w, https:\/\/prana.ua\/wp-content\/uploads\/2023\/01\/EN_sait_pic_servise-300x133.png 300w, https:\/\/prana.ua\/wp-content\/uploads\/2023\/01\/EN_sait_pic_servise-768x341.png 768w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/p>\n<p>A common reason for incorrect operation of the recuperator is contamination of these elements. Clogged with dust and dirt, the coarse cleaning grids of the heat exchanger channels or the grids of the device create obstacles to the free movement of air in the recuperator, which significantly reduces the performance of the system and lowers the air quality in the room. In order to prevent these negative consequences, <strong>PRANA experts recommend regularly (1-2 times a year) self-cleaning or professional service of the recuperator.<\/strong><\/p>\n<p>Experienced users can do dry cleaning at home. In case of lack of experience and knowledge, we recommend contacting the <a href=\"https:\/\/prana.ua\/en\/contacts\/\">PRANA service center<\/a>.<\/p>\n<h5>In which case does your recuperator need service?<\/h5>\n<ul>\n<li>the PRANA recuperator has been in operation for 1 year or longer;<\/li>\n<li>you noticed a decrease in system performance (one of the engines does not work);<\/li>\n<li>there are violations of the integrity of the recuperator, mechanical damage;<\/li>\n<li>the firmware of the control board does not support control from the mobile application;<\/li>\n<li>mini-heating does not work;<\/li>\n<li>the recuperator does not turn on or the operating mode does not switch;<\/li>\n<li>the recuperator has been operated for more than 1 year in specific conditions: a beauty salon, a medical facility, a production facility, a swimming pool, a car wash, a cafe or restaurant kitchen, a service station, etc.;<\/li>\n<li>in devices of the \u00abECO\u00bb series air quality sensors do not respond to existing air pollution or their readings are incorrect.<\/li>\n<\/ul>\n<p>Service includes recuperator diagnostics, cleaning, replacement of failed parts (motors, grids, control board, electrical components). Service is carried out at the PRANA production facility by a qualified specialist.<\/p>\n<p>For cleaning and maintenance, it is necessary to remove the heat exchanger with motors from the housing, as shown in the diagram below. Before performing such work, it is necessary to turn off and de-energize the system.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5595 size-full\" src=\"https:\/\/prana.ua\/wp-content\/uploads\/2022\/12\/tech_EN.png\" alt=\"\" width=\"1587\" height=\"1157\" srcset=\"https:\/\/prana.ua\/wp-content\/uploads\/2022\/12\/tech_EN.png 1587w, https:\/\/prana.ua\/wp-content\/uploads\/2022\/12\/tech_EN-300x219.png 300w, https:\/\/prana.ua\/wp-content\/uploads\/2022\/12\/tech_EN-1024x747.png 1024w, https:\/\/prana.ua\/wp-content\/uploads\/2022\/12\/tech_EN-768x560.png 768w, https:\/\/prana.ua\/wp-content\/uploads\/2022\/12\/tech_EN-1536x1120.png 1536w\" sizes=\"auto, (max-width: 1587px) 100vw, 1587px\" \/><\/p>\n<p>If you are not confident in your electrical installation skills, entrust the removal of the heat exchanger to PRANA specialists and contact the manager who sold the system, get advice and clarify the timing of the dismantling master&#8217;s departure.<\/p>\n<h5>Service\u00a0 Prana:<\/h5>\n<p>+38 (067) 204 81 94; &#8211; for consultations on the operation of the devices.<\/p>\n<p>+38 (096) 555 30 50; &#8211; to clarify the status of the equipment and the timing of repairs.<\/p>\n<p>e-mail: <a href=\"mailto:support@prana.org.ua\">support@prana.org.ua<\/a>;<\/p>","protected":false},"excerpt":{"rendered":"<p>The efficiency of the PRANA recuperator depends on the cleanliness and condition of the elements: heat exchanger channels,&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":38,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4637","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u039e Service maintenance of Prana ventilation systems<\/title>\n<meta name=\"description\" content=\"Let&#039;s tell you in which cases the recuperator needs service? \u2714\ufe0f 15+ years of experience \u2714\ufe0f Heat retention up to 96%\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prana.ua\/en\/wp-json\/wp\/v2\/pages\/4637\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u039e Service maintenance of Prana ventilation systems\" \/>\n<meta property=\"og:description\" content=\"Let&#039;s tell you in which cases the recuperator needs service? \u2714\ufe0f 15+ years of experience \u2714\ufe0f Heat retention up to 96%\" \/>\n<meta property=\"og:url\" content=\"https:\/\/prana.ua\/servisne-obsluhovuvannia\/\" \/>\n<meta property=\"og:site_name\" content=\"Prana\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/recuperatorPrana\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-26T15:59:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/prana.ua\/wp-content\/uploads\/2023\/01\/UA_sait_pic_servise.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/prana.ua\/servisne-obsluhovuvannia\/\",\"url\":\"https:\/\/prana.ua\/servisne-obsluhovuvannia\/\",\"name\":\"\u039e [:uk]\u0421\u0435\u0440\u0432\u0456\u0441\u043d\u0435 \u043e\u0431\u0441\u043b\u0443\u0433\u043e\u0432\u0443\u0432\u0430\u043d\u043d\u044f \u0441\u0438\u0441\u0442\u0435\u043c \u0432\u0435\u043d\u0442\u0438\u043b\u044f\u0446\u0456\u0457 Prana[:ru]\u0421\u0435\u0440\u0432\u0438\u0441\u043d\u043e\u0435 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u0441\u0438\u0441\u0442\u0435\u043c \u0432\u0435\u043d\u0442\u0438\u043b\u044f\u0446\u0438\u0438 Prana[:en]Service maintenance of Prana ventilation systems[:]\",\"isPartOf\":{\"@id\":\"https:\/\/prana.ua\/#website\"},\"datePublished\":\"2022-02-23T15:52:51+00:00\",\"dateModified\":\"2024-03-26T15:59:55+00:00\",\"description\":\"Let's tell you in which cases the recuperator needs service? 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